Pulse Reports


Next Generation Leadership Development

Between December 2019 and January 2020, Gatepoint Research invited selected HR, Sales, and Business Development executives to participate in a survey themed Next Generation Leadership Development.

Coaching tomorrow’s leaders is critical to an organization’s continuity and future success. How to provide leadership development coaching successfully throughout the company is a challenge, though.


Next Generation Leadership Development

Between August and October 2019, Gatepoint Research invited selected HR and Sales executives to participate in a survey themed Next Generation Leadership Development.

No matter what type of culture an organization has cultivated, strong leaders are necessary for success. Meanwhile, top candidates are attracted to firms that demonstrate an appreciation for leadership development.


Approaches to Network Threat Detection

Between September 2019 and January 2020, Gatepoint Research invited selected IT executives to participate in a survey themed Approaches to Network Threat Detection.

Survey participants represent firms from a wide variety of industries including business services, construction, consumer services, financial services, healthcare, manufacturing (general, primary and high tech), mining, public administration, retail trade, telecom services, transportation, utilities, and wholesale trade.


Approaches to Network Monitoring and Management

Between September and November 2019, Gatepoint Research invited selected IT executives to participate in a survey themed Approaches to Network Monitoring and Management.

Managing network traffic has its issues. Just diverting the right traffic to a security tool or team is tough: there are blind spots in the network, cloud traffic, encrypted traffic. A wide variety of tools exist, but more tools means increased costs and downtime – and complications to network visibility.


Networking and Security Operations Strategies

Between September and December 2019, Gatepoint Research invited selected IT Security executives to participate in a survey themed Networking and Security Operations Strategies.

Managing security on increasingly complex network is increasingly complicated. With workloads onpremise and/or in the cloud, security operations teams rely on specific tools to monitor in-line and outof-band traffic in and across the network.


Trends in Enterprise Data Storage

Between September and November 2019, Gatepoint Research invited selected IT executives to participate in a survey themed Trends in Enterprise Data Storage.

As the amount of data we generate explodes, so does the cost of managing it. The majority of this cost is not storage, but active data management – replicating and backing up, archiving and retrieving.. And unstructured data essentially increases “cost” by increasing backup time and decreasing recovery reliability.


Trends in Workforce Identity Management

Between November 2019 and January 2020, Gatepoint Research invited selected IT and IT security executives to participate in a survey themed Trends in Workforce Identity Management.

As organizations modernize their IT infrastructures to handle the demands of mobile workforces, or struggle to meet the specific identity/security issues of their industry, workforce identity becomes a dizzyingly complex issue.


Customer Experience Trends in Communications

Between October 2019 and January 2020, Gatepoint Research invited selected contact center, operations, sales and customer service executives to participate in a survey themed Customer Experience Trends in Communications.

Companies facing tremendous competition in the market need enormous amounts of intelligence to provide a high quality, consistent customer experience (CX). Customer loyalty all but depends on being treated intimately with every engagement, regardless of engagement channel.


Customer Experience Trends in Financial Services

Between October 2019 and January 2020, Gatepoint Research invited selected contact center, operations, sales and customer service executives to participate in a survey themed Customer Experience Trends in Financial Services.

Companies facing tremendous competition in the market need enormous amounts of intelligence to provide a high quality, consistent customer experience (CX). Customer loyalty all but depends on being treated intimately with every engagement, and consistently across engagement channels.


Customer Experience Trends in HighTech Manufacturing

Between October 2019 and January 2020, Gatepoint Research invited selected contact center, operations, sales and customer service executives to participate in a survey themed Customer Experience Trends in High-Tech Manufacturing.

Companies facing tremendous competition in the market need enormous amounts of intelligence to provide a high quality, consistent customer experience (CX). Customer loyalty all but depends on being treated intimately with every engagement, regardless of engagement channel.