Pulse Reports


Trends in Risk Management

Preparing a business risk management (BRM) report can be daunting. Data is often siloed in various departments; compliance issues, vendors, and business continuity must be factored in. Often, the tools at hand are not keeping pace with the growing complexity of the process.


New Strategies in Enterprise Resource Planning

Enterprise Resource Planning software can optimize many critical aspects of a company – supply chain management, core processes, product innovation, manufacturing strategies. But the structure of companies (and their information flow) changes as markets and technologies evolve.


Approaches to Sales Training

Between June and September 2017, Gatepoint Research invited selected sales and business development executives to participate in a survey themed Approaches to Sales Training.

Survey participants represent firms from a wide variety of industries including manufacturing (general, primary and high tech); financial services; wholesale and retail trade; business and consumer services, and media.


Application Delivery Trends

Application Delivery Trends

Between April and May 2017, Gatepoint Research invited selected IT executives to participate in a survey themed Application Delivery Trends. Survey participants represent firms from a wide variety of industries including business services, education, financial services, general and high tech manufacturing, healthcare, media, wholesale trade, and consumer services.


Broadcast Workflow Architecture and Trends

Broadcast Workflow Architecture and Trends

Between February and May 2017, Gatepoint Research invited selected broadcast systems executives to participate in a survey themed Broadcast Workflow & Architecture Trends. Responders work for firms with a wide range of revenue levels with 32% working in Fortune 1000 companies with revenues over $1.5 billion and 68% working in firms whose revenues are less than $1.5 billion.


Avalara

Sales Tax Management Strategies

Sales Tax Management Strategies

Between February and April 2017, Gatepoint Research invited selected finance executives to participate in a survey themed Sales Tax Management Strategies. Survey participants represent firms from a wide variety of industries including business services, financial services, healthcare, consumer services, high tech, general, and primary manufacturing; transportation, retail trade, and wholesale trade.


Technology Trends in Customer Support Centers

Technology Trends in Customer Support Centers

A successful customer support center center can be a key player in a company’s strategic advantage over the competition. High customer satisfaction scores can translate into brand loyalty and market domination. Yet consumer expectations are high. How are companies building high quality, effective customer support centers? Review our feedback to get details!


Challenges in PLM for Enterprise Organizations

Between September 2015 and January 2016, Gatepoint Research invited selected executives to participate in a survey themed Challenges in PLM for Enterprise Organizations

Management levels represented are predominantly manufacturing sector senior decision makers: 10% hold the title CxO, 15% are VPs, and 75% are Directors

A wide range of industry sectors are represented in the survey including Automotive, Industrial, Electronics, Consumer Goods, and Biotechnology


Asset Management Strategies for Oil & Gas Businesses

Gatepoint Research invited selected oil and gas executives to participate in a survey themed Asset Management Strategies for Oil & Gas Businesses.

Management levels represented were predominantly senior decision makers:
50% held the title CxO or VP, 41% were Directors, and 7% were Managers.

68% of survey responders already use a third-party software solution for equipment asset management (EAM).


CA Client Automation Usage Practices

Gatepoint Research invited selected technology experts to participate in a survey themed CA Client Automation Usage Practices.

50% of responders use CA Client Automation internally to their own organization.

Of those who use CA Client Automation in their organization, 55% report that their satisfaction is better than average.