Pulse Reports


Networking and Security Operations Strategies

Between March and July 2020, Gatepoint Research invited selected IT Security executives to participate in a survey themed Networking and Security Operations Strategies. Candidates were invited via a multi- channel approach and 100 executives have participated to date.

100% of responders participated voluntarily.


Hybrid Cloud Trends

Between April and July 2020, Gatepoint Research invited selected executives to participate in a survey themed Hybrid Cloud Trends.

Survey participants represent firms from a wide variety of industries including business services, consumer services, education, financial services, healthcare, media, manufacturing (general, primary and high tech), public administration, retail trade, telecom services, transportation, utilities, and wholesale trade.


Approaches to Network Visibility

Between March and June 2020, Gatepoint Research invited selected IT Networking and IT Security executives to participate in a survey themed Approaches to Network Visibility.

Survey participants represent firms from a wide variety of industries, primarily including healthcare, financial services and business services.


My Life as a Marketer

My Life as a Marketer

Between April 2019 and January 2020, Gatepoint Research invited selected Marketing executives to participate in a survey titled My Life as a Marketer.


Approaches to Network Monitoring and Management

Between February and April 2020, Gatepoint Research invited IT and networking executives to participate in a survey themed Approaches to Network Monitoring and Management.

Survey participants represent firms from a wide variety of industries including business services, construction, consumer services, financial services, healthcare, media, manufacturing (general, primary and high tech), mining, retail trade, telecom services, transportation, utilities and wholesale trade.


Trends in Next Generation Data Center Infrastructure

With data center infrastructure upgrades, the goals are always the same: make it more secure, more responsive, more efficient.

Between January and March 2020, Gatepoint Research invited selected healthcare IT executives to participate in a survey themed Trends in Next Generation Datacenter Infrastructure.


Trends in Digital Customer Communications

Customers expect businesses to communicate with them in specific timeframes, in their own language, using one or more of the many channels available to consumers today. Whether using email, a phone, chat, or other communication method, most businesses need to ensure integrity, security, and confidentiality of every conversation.

Between August 2019 and March 2020 Gatepoint Research invited selected IT and Customer Service executives to participate in a survey themed Trends in Digital Customer Communications.


Trends in Today’s Contact Centers

Between August 2019 and February 2020, Gatepoint Research invited select IT and Customer Service executives to participate in a survey themed Trends in Today’s Contact Centers.

Survey participants represent firms from a wide variety of industries including business services, customer services, financial services, healthcare, media, manufacturing (general, primary and high tech), public administration, retail trade, telecom services, transportation, utilities, and wholesale trade.


Customer Account Authentication Strategies

Customer account security revolves around resolving two issues: authenticity and verification.

Between July 2019 and February 2020, Gatepoint Research invited select IT and Security executives to participate in a survey themed Customer Account Authentication Strategies. 100% of responders participated voluntarily; none were engaged using telemarketing.


Trends in Manufacturing Operations

Between February and March 2020, Gatepoint Research invited select manufacturing executives to participate in a survey themed Trends in Manufacturing Operations.

Survey participants represent firms from a wide variety of industries including business services, financial services, healthcare, manufacturing (general, primary and high tech), mining and utilities.